Privacy Policy - Dolce Alchemia Coffee Roasters

This Privacy Policy applies to the website located at www.caffedolcealchemia.com and describes how we collect, use, disclose, and protect your personal data in accordance with EU law.

Data Controller

The data controller for the Website is The Coffee Alchemist, Zamenhofstraat 150, 1022AG Amsterdam; The Netherlands.

Types of Personal Data Collected

We may collect the following types of personal data:

Contact Information: such as name, email address, phone number, postal address;
Payment Information: such as credit card details, billing address;
Usage Information: such as your IP address, browser type, operating system, pages viewed, links clicked, and the date and time of your visit;
Location Information: such as your device’s GPS signal, or information about nearby Wi-Fi access points and cell towers;
Communication Information: such as the content of your emails or messages to us, and your interactions with us on social media.

Purposes of Processing Personal Data

We may process your personal data for the following purposes:

To provide you with the products and services you have requested;
To communicate with you about your account or our products and services;
To improve our products and services, and develop new ones;
To conduct research and analysis;
To personalize your experience on the Website;
To comply with legal and regulatory obligations;
To protect our rights and interests.

Legal Basis for Processing Personal Data

We will only process your personal data if we have a legal basis for doing so. The legal bases for processing personal data are:

Consent: where you have given us your consent to process your personal data for a specific purpose;
Contract: where the processing is necessary for the performance of a contract with you;
Legal Obligation: where we need to process your personal data to comply with a legal obligation;
Legitimate Interest: where we have a legitimate interest in processing your personal data, such as improving our products and services or protecting our rights and interests.

Sharing of Personal Data

We may share your personal data with the following parties:

Service Providers: we may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing;
Business Partners: we may share your personal data with our business partners, such as advertisers, in order to provide you with targeted advertising;
Legal and Regulatory Authorities: we may disclose your personal data to legal and regulatory authorities when required to do so by law.

Transfers of Personal Data

We may transfer your personal data to recipients located outside the EU. If we do so, we will ensure that appropriate safeguards are in place to protect your personal data, such as by using standard contractual clauses approved by the European Commission.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Right to Access: you have the right to request access to your personal data;
Right to Rectification: you have the right to request that we correct any inaccuracies in your personal data;
Right to Erasure: you have the right to request that we delete your personal data in certain circumstances;
Right to Restriction of Processing: you have the right to request that we restrict the processing of your personal data in certain circumstances;
Right to Data Portability: you have the right to receive a copy of your personal data in a structured, machine-readable format;
Right to Object: you have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact the Data Controller.